Ivan James

Service Delivery Manager @Artech L.L.C.

Indianapolis, IN, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Feb 2014 — Present

Service Delivery Manager @Artech L.L.C.

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Achievements:• Winner of President‘s Circle Award for the year 2019.• Expanded year over year key Pharma account head count and Gross Margin.• Bagged top supplier award thrice, and two years in a row for year 2016 & 2017 for Global pharmaceutical account. • Developed and rolled out from scratch a payroll program for a large pharmaceutical, establishing SOP’s and best practices that paved way for similar business down the road.

EDUCATION

N/A

Delhi University

Bachelor of Commerce (B.Com.)

SKILLS

SourcingVendor ManagementTemporary PlacementInterviewsStaffing ServicesHuman ResourcesInformation TechnologyIT RecruitmentExecutive SearchResource ManagementTalent ManagementPerformance AppraisalManagementEmployee RelationsRecruitmentsHR ConsultingRecruitingRecruitment AdvertisingOnboardingEmployer BrandingContract RecruitmentStaff AugmentationCollege RecruitingApplicant Tracking SystemsHrisHR PoliciesTemporary StaffingScreeningTechnical RecruitingConsultingProject ManagementScreening ResumesPerformance ManagementCrmData WarehousingSdlcBenefits NegotiationTalent AcquisitionTrainingPermanent Placement

ABOUT IVAN JAMES

I am a Service Delivery Leader with 12 years of experience managing high-volume accounts…

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