Ivan Williams

About Ivan Williams

Hello, my name is Ivan Williams. I’m a Senior Business Analyst with a strong background in business intelligence, process improvement, and technical innovation. Over the past several years, I’ve worked across industries like finance, real estate, healthcare, and energy, helping organizations streamline operations and implement technology solutions that drive efficiency and value. I’m skilled in requirements gathering, Agile SCRUM, Six Sigma, and data analytics, and have led cross-functional teams through complex projects—from deploying cloud-based financial software to developing mobile solutions for public health. My approach is pragmatic and collaborative, and I’m passionate about simplifying complex systems and delivering results that align with business goals. I hold a Six Sigma Black Belt and am a Certified Scrum Master, with dual Bachelor’s degrees in Business Management and Marketing.

Experience

1. Senior Business Analyst Project Manager

   Harris County Universal Services

   Feb 2026 — Present · Houston, TX, US

   Develop, update, and maintain Business and Functional Requirement Documents (BRD/FSD) to support implementation efforts.Conduct customer workshops for requirements elicitation and translate findings into detailed artifacts for development teams.Support business process optimization (BPO), work item prioritization, and requirements grooming sessions.Collaborate with Development, QA, and PM teams to ensure alignment of business objectives and technical solutions.Prepare business workflow processes and ensure alignment with operational goals.Develop and execute test plans and test scripts to validate solutions and obtain customer approvals.Provide ongoing analysis and documentation support during design, development, and testing phases.Participate in user acceptance testing (UAT) and ensure deliverables meet business expectations.Maintain historical project documentation to support traceability and compliance.

Education

• University of Phoenix - Detroit Michigan Area

  Bachelor of Science (B.S.), Business Management

  2001 — 2004

• University of Phoenix - Detroit Michigan Area

  Bachelor of Science (B.S.), Marketing/Marketing Management

  2001 — 2004

Skills

• Database Marketing
• Home Inspections
• Microsoft Office
• Sales
• Real Estate Investor
• Buyers
• Real Estate
• Property Management
• Investment Properties
• Online Marketing
• Veterans Real Estate
• Relationship Management
• First Time Home Buyers
• Small Business
• Working with First-Time Home Buyers
• Real Estate Transactions
• Leadership Development
• Listings
• Real Estate Photography
• Project
• Marketing Strategy
• Real Estate Economics
• Business Process Improvement
• Negotiation
• Business Strategy
• Home Staging
• Residential Homes
• Buyer Representation
• Sellers
• Direct Mail Campaigns