Ivan Ramos
Manager, Global Partner Performance @American Express Global Business Travel
West Palm Beach, FL, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Nov 2023 — Present
Manager, Global Partner Performance @American Express Global Business Travel
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Responsible for the delivery of multi-channel services for global outsourced contact center operations across North America, Asia Pacific, and EMEA regions.* Spearheading BPO governance strategy for 800+ FTEs across multiple vendor partners and locations.
EDUCATION
2017 — 2019
University of Phoenix
Bachelor of Science - BS, Business Administration
2015 — 2017
University of Phoenix
Associate of Arts - AA, Business Administration
ABOUT IVAN RAMOS
Started as a bilingual agent answering phones in English and Spanish. Fifteen years…
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