Ivan Calderon

About Ivan Calderon

At MetLife, our team focuses on providing exceptional technology experiences for employees, ensuring tools and systems elevate productivity and satisfaction. My role as Sr. Analyst merges Agile project management and continuous improvement to realize strategic objectives and operational goals. I have cultivated partnerships with external service providers to optimize support and direct project teams to streamline processes and enhance efficiency.Previously, as a Sr. IT Project Manager with the U.S. Army, I spearheaded significant projects, including a $10M satellite communications initiative. These experiences have honed my skills in collaborating with cross-functional teams and managing vendor relationships, leading to measurable improvements such as a marked increase in network connectivity and reduction in operational errors. With these competencies, my mission is to drive innovation and service excellence within MetLife\'s technological landscape.

Experience

1. Sr Analyst Program Lead - Employee Technology Experience

   MetLife

   Dec 2023 — Present · Cary, NC, US

   Led enterprise‑wide transformation initiatives across the Employee Technology Experience (ETE) portfolio, improving workflow efficiency and reducing process friction through redesigned operating models and data‑driven decision making.• Directed multi‑million‑dollar program workstreams, driving prioritization, sequencing, and delivery governance to ensure value realization, financial discipline, and on‑time execution.• Partnered with business, operations, and technology leaders to define future‑state processes using automation, digital capabilities, and AI, accelerating adoption and reducing cycle times.• Delivered executive‑level narratives and dashboards that increased transparency, clarified decisions, and strengthened alignment across senior leadership groups.

Education

• American Military University

  Bachelor of Science - BS, Information Technology Management