Ivan Smith
Senior Customer Experience & Operations Leader | Remote Team Builder | Performance & Quality Optimization
- Role
- Site Manager - Applecare Consumer 3 Consumer 4 Support - Us & Canada at Kelly
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Ivan Smith
Customer experience and support operations leader trusted by Apple to deliver results at…
Experience
Site Manager - Applecare Consumer 3 Consumer 4 Support - Us & Canada
Dec 2017 — Present · Tucson, AZ, US
Education
National Broadcasting School
Certificate
1990 — 1991
Whatcom Community College
Communications
1987 — 1988
Utah Technical College
Visual Communications
1985 — 1986
Inglemoor High School
DIploma
1980 — 1984
Skills
- Retail
- B2b
- Account Management
- Time Management
- Apple Remote Desktop
- Microsoft Office
- Sales
- Advertising
- Cold Calling
- Apple Pages
- Social Media
- Sales Operations
- Customer Retention
- Customer Service
- Training
- Customer Satisfaction
- Sales Process
- Mobile Devices
- Telecommunications
- Customer Experience
- Selling
- Management
- Team Building
- Apple Support
- Apple Products
- Sales Management
- Sales Presentations
- Social Media Marketing
- Apple
- Marketing
- Apple Numbers
- Solution Selling
- Direct Sales
- Apple Hardware
- Wireless
- Call Centers
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