Ivana Peles
Business Analyst Operations Excellence @RBC
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WORK HISTORY
Business Analyst Operations Excellence @RBC
Toronto, ON, CA
EDUCATION
George Brown Polytechnic
Diploma, Business
University of Zagreb / Sveučilište u Zagrebu
Bachelor's degree, Business Administration and Management, General
Josip Juraj Strossmayer University of Osijek
Certificate, Pedagogical and psychological didactic methodical education
ABOUT IVANA PELES
As over two years spearheading operations excellence at RBC, my recent focus has been on enhancing business processes through strategic analysis and the implementation of TEO automation solutions. This endeavor not only improved operational workflows but also empowered our team to achieve higher efficiency levels.Leveraging my marketing background and certification in TEO Automation Design, I\'ve contributed to s culture of continuous improvement at RBC. My role involves synthesizing complex data and transforming it into actionable insights, directly supporting the company\'s strategic objectives and driving sustained growth.
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