Ivan Rincon
IT Solutions Expert ▬ Hardware & Software Specialist ⇒ Maximizing operational success by tailoring IT solutions, technical systems, and applications.
- Role
- IT Systems Support Engineer at Preactive It Solutions
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Ivan Rincon
I\'m passionate about leveraging technology to drive business growth and innovation…
Experience
IT Systems Support Engineer
Jul 2024 — Present · Houston, TX, US
Diagnosing and resolving complex hardware, software, and network issues to minimize downtime and enhance user productivity.Implementing and managing system updates, patches, and upgrades to maintain security and functionality.Collaborating with cross-functional teams to design and deploy IT solutions tailored to organizational needs.Developing and maintaining comprehensive documentation for IT processes, configurations, and troubleshooting procedures.Conducting system performance monitoring and analysis to proactively address potential issues and optimize system efficiency.Providing technical training and support to end-users, improving their proficiency and reducing support requests.Ensuring compliance with IT policies and best practices for data security, system integrity, and regulatory requirements.
Education
Alvin College
Associate's degree, Business Administration and Management, General
University of Houston, C.T. Bauer College of Business
Bachelor of Business Administration - BBA, Management Information Systems, General
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