Ivan Loureiro
IT Delivery Executive at DXC Technology
- Role
- Account Delivery Manager at DXC Technology
- Location
- Wayne, PA, US
- LinkedIn followers
- 500 followers
About Ivan Loureiro
Experienced global leader with strong project management and business operations…
Experience
Account Delivery Manager
May 2018 — Present · US
Working with customer executive teams to improve delivery of IT services to large fortune 500 corporations. Extensive knowledge and experience in project management, sales support, solution development and contract management with multi-national customers and global support teams. Responsible for account P&L. Successful leader in quality/cost turn-arounds.Leadership focus to improve IT services stability and expanded IT footprint. High severity outage reductions, reduced time-to-repair and change success rates deliver an improved IT experience. Additional focus is improving overall risk profile and reducing security exposure. The use of automation in the services is improving efficiency and effectiveness.
Skills
- Itil V3 Foundations Certified
- IT Service Management
- Mba
- Outsourcing
- Hp
- Incident Management
- Itil
- Management
- Sla
- Service Delivery
- IT Outsourcing
- Mainframe
- IT Management
- IT Operations
- Offshore Operations
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