Ivan Georgiev
Director of National Accounts @ Garnier-Thiebaut USA | Customer Relations Leader
- Role
- Director of National Accounts at Garnier Thiebaut USA
- Location
- Arlington, VA, US
- LinkedIn followers
- 500 followers
About Ivan Georgiev
Experienced Director of Customer Success and Team Manager with a proven track record of driving customer satisfaction, team performance, and revenue growth. A strategic thinker with strong leadership skills, I excel in building and leading high-performing teams to deliver exceptional customer experiences. Known for effective communication, problem-solving, and a customer-centric approach. Currently managing a dynamic customer service team.I have a proven track record of acquiring and managing multiple long-term business contracts, winning over projects for new business, and exceeding sales targets. I also have strong leadership skills, as I currently lead a dynamic customer service team and work directly with the CEO and Vice President of Sales on submitting bids and proposals. Additionally, I have a keen interest in analytics and have earned IBM certifications in open source tools, data science orientation, and data science methodology. I leverage my data skills to conduct market and financial analysis, prepare marketing research and presentations, and optimize sales strategies.
Experience
Director of National Accounts
Jan 2025 — Present · Washington, DC, US
Being a dedicated leader in luxury textiles, I take pride in building strong partnerships and delivering exceptional customer experiences. I specialize in driving growth, developing strategic solutions, and ensuring our clients receive the highest quality linens. Passionate about leadership, service, and elevating brands in hospitality.
Education
The Manchester Metropolitan University
Bachelor's degree of Business Management, Business Management
2011 — 2014
Private Language School "George Byron"
Diploma of Secondary Education, Foreign Languages
2006 — 2011
Skills
- Netsuite
- Marketing Research
- Driving License
- Time Management
- Microsoft Office
- Sales
- Marketing Strategy
- Social Networking
- Management
- First Aid
- Html 5
- Social Media Marketing
- Lifeguarding
- Security
- Microsoft Excel
- Powerpoint
- Marketing
- Data Analysis
- Leadership
- Management Consulting
- Creativity
- Wordpress
- Teamwork
- Birchstreet
- Customer Service
- Social Media
- Open Project
- Business Development
- Event Management
- Php
- Quickbooks
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