Ivan Amezcua

Studio Manager @Orangetheory Fitness

Richland, WA, US

Manage, coach, develop, and evaluate all OTF coaches and staff.• Lead and coordinate sales drivers, including sales events, studio events, and outreach initiatives.• Oversee and teach the sales process and systems for continuous improvement.• Monitor and manage hiring, training, and scheduling for all studio staff.• Drive and exceed performance metrics (KPIs), revenue goals, and cost controls, including ordering, inventory, payroll, and facilities maintenance.• Provide and maintain the highest level of customer serviceKey Achievement:• Within just four months, led the studio to become the #4 studio in the country for percentage growth.• Achieved a record-setting 103 membership sales in a single month within our group of Orangetheory studios.