Iva Kanova Divinnie
Marketing Operations Manager with expertise in marketing automation, process optimization and Power BI
- Role
- D365 Customer Insights Lead at Ulteig
- Location
- Sierra Vista, AZ, US
- LinkedIn followers
- 500 followers
About Iva Kanova Divinnie
A detail-oriented Marketing Operations Manager with over eight years of experience in marketing automation. Skilled in Customer Insights - Journey, campaign automation, and business analytics, with a proven track record in managing technology optimization projects and implementing strategic initiatives. Committed to staying at the forefront of automation technology to drive efficiency and growth.‣ Supporting our internal marketing team in the use of marketing automation tools, first with Marketo and now with Customer Insights Journey (D365 Marketing).‣ Encouraging marketing campaign optimization through the setup of marketing reports in Power BI.‣ Recently ventured further into process automation with the use of Power Automate.
Experience
D365 Customer Insights Lead
Sep 2025 — Present
Education
Shaw Academy
Diploma EQF Level 5, Digital Marketing
2017 — 2017
Breda University of Applied Sciences
Bachelor’s Degree, International Leisure Management
2012 — 2016
Skills
- Microsoft Word
- Team Leadership
- Microsoft Office
- Budgets
- Ms Project
- English
- Event Planning
- Powerpoint
- Microsoft Excel
- Event Management
- Access
- Outlook
- Management
- Project Management
- Social Media
- Teamwork
- Leadership
- Project Planning
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