Azqar Ahmad

WORK HISTORY

EDUCATION

ABOUT AZQAR AHMAD

interested in Microsoft dynamics 365 Business Central, CRM/ ERP, Cyber Security, Fraud Investigation, Cyber Fraud Fusion Center.KEY SKILLS• Cyber Fraud Fusion Centre- Checking customers payment summaries, risk involved with payments for remote access, new Mobile banking registrations, login details via online banking or mobile banking, • Knowledge of malicious attack vectors used by cyber fraud adversaries to target the financial sector including but not limited to Device Spoofing, Location Manipulation, Identity Fraud, Account Takeover and False Documentation, Checking false signatures, • Good understanding of malicious tools used by cyber adversaries to target financial sector including viruses, banking Trojans, SEVs and other Malwares• Ability to enrich, transform and analyse large structured and unstructured data to protect the client, customer’s and company from cyber-attacks. • Check system-based questions including payment device indentations IP addresses, session IDs, source and destination account and risk involved.• Check BIPS/Chaps payment details, new changes to the accounts including borrowings.• Check for Segment Application Access points with registrations.• IT Literate – Working knowledge of all Microsoft Office packages, Windows, Openreach Supportal and Portal, raising and escalating tickets and tasks, banking softwares including SharePoint, Fullserve, Verint systems for quality assurance and Cyber Fraud Fusion Centre and Falcon transactions monitoring.• Installation of softwares and support.• Excellent customer services skill on Telephone and face to face and written responses by using CRM.• Detect and identify suspicious activity and cyber threats and log Suspicious Activity Report (SAR).2 / 7• Communication Skills gained by interacting customers and colleagues including onshore and offshore service provider and client relationship mangers.