Vinu Vijayan
Operations & Delivery Manager | Product Owner | Six Sigma Green Belt | Driving Onboarding, Automation & Customer Success at MarinoTech
- Role
- Operations Manager at Marino Tech Services
- Location
- Kochi, IN
- LinkedIn followers
- 500 followers
About Vinu Vijayan
With over 20 years of experience in the shipping industry, I have developed a strong track record of leading operations and driving technological solutions for maritime businesses. As an Operations Manager, I lead teams in application development, product delivery, and compliance management, ensuring seamless execution and high-quality outcomes. I’m passionate about leveraging AI and automation to enhance operational processes, deliver innovative solutions, and continuously improve efficiency in the maritime sector.
Experience
Operations Manager
Feb 2024 — Present · Kochi, IN
Lead end-to-end *application development* of maritime software solutions, ensuring delivery aligns with industry-specific operational requirements- Drive precise *specification and user story management*, translating maritime regulatory and business needs into actionable development tasks- Oversee *onboarding and product delivery* for ship managers, manning agents, and vessel owners, ensuring smooth adoption and minimal operational disruption- Act as the key liaison for *customer coordination*, aligning client expectations with the *application development team* to ensure client-centric outcomes- Manage *support and testing teams* focused on maritime software, maintaining high standards of quality, compliance, and system reliability- Monitor and enforce *compliance and sanctions tracking*, ensuring software and operational practices meet international maritime regulations (e.g, OFAC, ISO, IMO)- Implement and improve *operational workflows* tailored to the maritime tech ecosystem, enhancing product deployment and user experience- Develop and monitor *KPIs and SLAs* specific to shipping software performance and client satisfaction- Foster cross-functional collaboration between *tech, QA, and maritime domain experts*, ensuring integrated solutions that meet industry needs- Lead *resource planning and allocation* across projects serving global maritime clients, balancing capacity with delivery timelines- Cultivate strong *customer relationships* within the maritime industry, focusing on value delivery, satisfaction, and long-term partnerships- Drive *risk management strategies* specific to shipping tech operations, mitigating project and regulatory risks- Contribute *innovative ideas and strategic suggestions* to the AI and automation team, enhancing product capabilities and operational efficiency through emerging technologies.
Education
Mahatma Gandhi University
Bachelor of Arts
1999 — 2002
Guru Jambheshwar University
Master's degree (Distance education)
2003 — 2005
Guru Jambheshwar University
Master's degree
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.