M Madhusudan Patra Patra

About M Madhusudan Patra Patra

AI Project Manager and Automation Transformation Leader with 21+ years of experience delivering enterprise-scale AI initiatives, LLM-powered automation, and process redesign across global organizations. I specialize in Generative AI workflows, agentic AI prototypes, automation strategy, Appian BPM delivery, RPA/EUC modernization, and Agile program leadership.I’ve led major AI-aligned automation initiatives in diverse industries and global tech environments—designing LLM-enabled PoCs, building AI-driven workflows, shaping multi-agent automation use cases, and implementing process optimization frameworks that improve operational throughput, compliance, and decision accuracy.My work includes delivering 50+ automation solutions, managing 700+ EUC remediations, modernizing enterprise workflows, and driving adoption of AI-ready automation ecosystems. As a certified ICAgile Agile Coach, SAFe 5 Agilist, and Advanced CSPO, I bring a strong foundation in Agile delivery, stakeholder management, and value-focused execution.Passionate about:• Scalable AI adoption across enterprise workflows• LLM/GenAI workflow engineering• Agentic AI use-case discovery• Appian BPM, RPA, and EUC governance• AI-readiness assessment & ROI modeling• Coaching teams to deliver automation at scaleSecondary Focus – AI Model Evaluation & Data Annotation (Freelance, 10–20 hrs/week)Alongside my AI project and automation leadership work, I actively practice AI model evaluation and data annotation as a secondary skill to stay close to the data and model quality layer. I have hands‑on experience with image annotation (object detection, image classification), sentiment labeling, and OCR/receipt annotation using tools such as MakeSense, CVAT, and Label Studio. I also have beginner‑level exposure to LLM output evaluation, including side‑by‑side (A/B) comparison of model responses, rubric‑based scoring (accuracy, relevance, clarity, safety), and documenting qualitative feedback for model and product improvement. I’m available for remote, part‑time evaluation and annotation projects (10–20 hours per week) to support teams that need reliable human judgment and structured feedback.

Experience

1. Assistant Vice President

   Citi

   Nov 2021 — Present · Pune, IN

   At Citi Global Functions, I supported teams in driving AI-aligned automation across finance operations. By strengthening Appian backlog governance and embedding AI readiness standards, we increased delivery velocity by 65% and reduced rework by 25%. Together, we completed 700+ EUC remediations using AI-informed prioritization and improved sprint velocity by 28% through collaborative Agile coaching. I also partnered with teams to design LLM-enabled PoCs and AI-driven workflows that enhanced throughput and decision support.

Education

• BPUT, Orissa

  Bachelor of Engineering (BE), ETC

  1999 — 2003

• Central University of Odisha

  Executive MBA, Finance