Nabin Agarwal

About Nabin Agarwal

Servicenow professional with 9+ years of IT experience.*ServiceNow Development - Experienced in successful ITSM Modules Implementations (Incident, Change, Service Request, etc.). Working with multiple ServiceNow modules (Business Rules, Client Script, tables, workflow editors, etc.).*Automation Development - Using Java/ Spring MVC platform for the backend automation of the ServiceNow Forms,*RPA Development - Experienced in designing, developing, and deploying BOTs using the Automation Anywhere tool.Also, have experience in Requirement gathering, documentation, etc.

Experience

1. Consultant

   Dell Technologies

   Apr 2024 — Present · Bengaluru, IN

   Requirement gathering, designing and Implementing custom zero touch asset refresh solution using record producer and playbook experience.• Workspace customization with UI builder enabling visualization for asset related metrics.• Custom solution for IT asset management including but not limited to catalog item design/ setup, integration to the procurement API, Asset status update, and Asset ingestion into the hardware table.• Enhanced end-user experience for ordering end-user computing devices. A curated experience by user persona classification and device bundling. • Custom solution for the infrastructure automation. An enriched UI experience that\'d facilitate the different classes of backups and image restoring at one click keeping the end user notified of different stages. • Automating infrastructure provisioning with IaC using ServiceNow catalog and flow.

Education

• Sikkim Manipal Institute of Technology (SMIT)

  Bachelor’s Degree

  2012 — 2016

• Kendriya Vidhyalaya,Singtam

  A.I.S.S.C.E

  2010 — 2012

• Govt. Sec School,Rangpo

  A.I.S.S.E

  2005 — 2010

Skills

• Mysql
• C#
• Training
• Core Java
• Microsoft Word
• Javascript
• Pentaho
• Python
• Hive
• Leadership
• Microsoft Excel
• Data Structures
• Html5
• C
• Pl/Sql
• Hadoop
• Microsoft Office
• Html