Vivek Sharma
Salesforce Applications Engineer @Robinhood
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WORK HISTORY
Salesforce Applications Engineer @Robinhood
Toronto, ON, CA
EDUCATION
GITM Gurgaon
Bachelor of Technology, Computer Engineering
University of New Brunswick
Master of Science - MS, Computer Science
ABOUT VIVEK SHARMA
As a Salesforce Developer, I design and implement scalable Salesforce solutions using Apex, Visualforce, and Lightning Web Components. I have hands-on experience in system analysis, complex integrations, and CI/CD using Copado, with a Copado Fundamentals I certification to support streamlined DevOps practices across teams. My project portfolio includes the implementation of Salesforce Service Cloud to enhance support processes and the integration of Amazon Connect to deliver unified, cloud-based telephony solutions—boosting both agent productivity and customer satisfaction. I hold multiple Salesforce certifications, including Platform App Builder, Platform Developer II, OmniStudio Developer, and Copado Fundamentals I. I completed my Master of Science in Computer Science at the University of New Brunswick, Canada, where I also served as Vice President Social of the CS-GSA. I’m passionate about solving real-world problems through data-driven design, artificial intelligence, and scalable architecture. My goal is to deliver impactful, innovative solutions that drive value for users and organizations alike.
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