Jennifer Thomas

Jennifer Thomas

Strategy & Ops Leader | Driving Business Growth, Process Improvement, and High-Impact Transformations

Role
Chief of Staff at NYC Health + Hospitals
Location
New York, NY, US
LinkedIn followers
500 followers

About Jennifer Thomas

As a strategy and operations leader, I help turn ideas into action. With experience spanning Fortune 50 companies to early-stage startups, I’ve led initiatives to launch new programs, streamline operations, and improve how teams work together.I enjoy bringing structure to ambiguity, spotting inefficiencies, and building scalable solutions that stick. I thrive in roles that blend strategic thinking with hands-on execution and have a passion for improving the way healthcare is delivered.

Experience

  1. Chief of Staff

    NYC Health + Hospitals

    Jun 2025 — Present

    Identify and implement new service line expansion strategy, including radiology, dermatology, and pharmacy home delivery- Expand digital experience through telehealth capacity, online scheduling capabilities, and automated outreach- Develop targeted patient outreach strategies to improve clinical quality outcomes and value based reimbursements.

Education

  • University of Michigan

    Bachelor of Arts (B.A.), Communication Studies, Psychology

Skills

  • Editing
  • Graphic Design
  • Marketing
  • Adobe Creative Suite
  • Newsletters
  • Microsoft Office
  • Event Planning
  • Facebook
  • Sales Analysis
  • Indesign
  • Social Media
  • Constant Contact
  • Powerpoint
  • Communication
  • Social Media Marketing
  • Leadership
  • Research
  • Business Relationship Management
  • Email Marketing

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