Tyrel Sawyer
IT Support & Endpoint Admin | Intune • Entra ID • Jamf • Autopilot • M365 | Cloud & Automation Focus
- Role
- Service Desk Analyst at NYU Langone Health
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Tyrel Sawyer
I’m a Systems & Endpoint Engineer with hands-on ownership across device management…
Experience
Service Desk Analyst
May 2025 — Present · Brooklyn, NY, US
Administer Microsoft Intune for Windows endpoints; deploy compliance policies, configuration profiles, and application packages in alignment with organizational standards. • Manage Windows Autopilot deployments, streamlining provisioning and secure device enrollment. • Perform Azure AD user lifecycle management: provisioning, license assignment, group memberships, and policy enforcement. • Maintain clear documentation for onboarding/offboarding, device enrollment, and troubleshooting SOPs. • Collaborated closely with the End User Device Engineering (EUDE) team to support the migration from on-premise AD to Entra ID; provided guidance on Intune capabilities, helped troubleshoot policy conflicts, and assisted in training colleagues on the utilization of Microsoft LAPD for secure local admin password rotation
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