Sadik Shaikh

Role: Senior Process Associate at Tata Consultancy Services
Location: Pune, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Sadik Shaikh

Results-driven Software Quality Analyst with over 4 years of experience in manual and automation testing across web, mobile, and desktop platforms. Proficient in designing scalable Selenium-based frameworks, API validations, and CI/CD integrations. Demonstrated success in reducing defect leakage by 35% and optimizing test cycles by 40% through robust automation. Adept at fostering collaboration between QA and DevOps to ensure high-quality, timely releases. Passionate about leveraging modern tools and AI to advance QA strategies.

Experience

Senior Process Associate
Tata Consultancy Services
Jul 2024 — Present · Pune, IN
Resolved infrastructure and network issues impacting enterprise platforms.• Used Salesforce-based tools (HDM, Netcracker) for customer support and infrastructure queries.• Conducted Root Cause Analysis (RCA) to reduce recurring system failures.• Automated repetitive support tasks, optimizing workflows and reducing manual overhead.• Collaborated with cross-functional teams to maintain SLAs and improve process efficiency.

Education

Jain (Deemed-to-be University)
Master of Computer Applications - MCA
2023 — 2025
Savitribai Phule Pune University
Bachelor of Commerce - BCom
2019 — 2022

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Sadik Shaikh

Experience

Senior Process Associate

Education

Jain (Deemed-to-be University)

Savitribai Phule Pune University

Find verified contacts for anyone on LinkedIn