Richard Brown
Certified Senior Salesforce Administrator/Consultant at Bosma Enterprises
- Role
- Senior Salesforce Administrator at Bosma Enterprises
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Richard Brown
I currently specialize as an in house Salesforce Admin and consult smaller companies on their Salesforce implementation and ongoing assistance. See my portfolio here! https://bit.ly/sfrichbrown-Certified Salesforce Admin, Platform Builder, Platform Dev 1, Business Analyst, and Sales Cloud Consultant-Jitterbit Foundations Certified-Data Automation Specialist Doing Business Automation using-MS Access, Powershell, VBS, VBA, Salesforce -Jitterbit Dataloader and SQL-Assist with various I.T. related tasks-Submit and receive support tickets-Successfully complete weekly metrics -Image, build, and upgrade PCs -Support audio/visual projectors and TVs -Support VOIP Avaya phones -Support Android and iOS devices -Troubleshoot local and network printers -Install software on remote and local PCs -Troubleshoot retail network issues -Work with Networking/Security/and Sysadmin teams-Work in AD to create and assist users-Support users through Office 365 portal-User Support of 300+ local users in various locations and 4k+ in remote.
Experience
Senior Salesforce Administrator
Jul 2023 — Present · Indianapolis, IN, US
I provide internal Salesforce support as well as Consulting Services for Bosma Enterprises.
Education
Ivy Tech Community College
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
2007 — 2009
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