Surendra Singh Singh

IT Manager @SK Minerals & Additives Limited

Ludhiana, IN

Experienced **IT System Administrator & Network Support Professional** with hands-on expertise in managing **IT infrastructure across multiple locations (3 sites)**. Proficient in system administration, file servers, ERP support, networking, CCTV systems, and end-user technical support, ensuring smooth and secure IT operations.**Core System Administration (Windows Server, Active Directory, User & Access Server Management**(Folder structure design, permissions, access control, backup & data security)* Network Administration (LAN/WAN, Routers, Switches, basic Firewall configuration & troubleshooting)* ERP Administration (User creation, roles & permissions, backups, basic issue resolution – Tally / BUSY / SAP exposure)* CCTV Installation & Maintenance (IP & Analog Cameras, DVR/NVR, remote monitoring)* Software & Hardware Troubleshooting (Desktops, Laptops, Printers, OS & application issues)**Key Responsibilities & Managing and supporting IT infrastructure across **three operational Installing, configuring, and maintaining servers, file servers, and network devices* Monitoring system performance, data backups, and access security* Providing on-site and remote technical support to users* Managing ERP systems and ensuring data availability and integrity* Coordinating with vendors for networking, CCTV, and hardware procurement* Ensuring high uptime and minimal disruption to business operations **Professional Strong troubleshooting and root-cause analysis skills* Ability to handle multi-site IT operations independently* Clear communication with technical and non-technical stakeholders* Proactive, reliable, and detail-oriented IT professional Actively seeking opportunities in **System Administrator, Network Administrator, IT Support, ERP Administrator, and Infrastructure roles**.

Punjab Technical University

Master of Computer Applications - MCA, Information Technology