Rajkumar Jha

About Rajkumar Jha

PROFESSIONAL SUMMARYOperations & Supply Chain Leader with 15+ years of experience across Warehouse Operations, E-commerce Fulfilment, Strategic Sourcing, Inventory Control, Vendor Management, and Large-Scale Branch Operations. Proven expertise in managing pan-India operations, optimizing processes, implementing SOPs, and leading large teams of up to 1,800+ employees. Strong analytical, negotiation, and leadership skills with a consistent track record of cost optimization, productivity improvement, and service COMPETENCIES• Warehouse & Distribution Operations• E-commerce Operations & Cataloguing• Supply Chain & Logistics Management (Forward & Reverse)• Strategic Sourcing & Vendor Development• Inventory Management & Cycle Counting (ABC / Wall-to-Wall)• SOP Design & Ground-Level Implementation• Team Leadership & Manpower Planning• MIS, Dashboards & Data Analysis (Excel / Google Sheets)• Budgeting, Billing & Documentation Control• Process Improvement & Cost Optimization

Experience

1. Warehouse Operations Manager

   Pikpart Spares

   Apr 2023 — Present · Faridabad, IN

   Managing end-to-end warehouse operations, including inbound, storage, picking, packing, dispatch, and reverse logistics.• Leading complete e-commerce operations, including cataloguing, data analysis, and aftermarket service support.• Managing spare parts inventory planning, procurement, storage, and logistics with strict SLA adherence.• Handling forward & reverse logistics, including segregation of Good, Defective, Damaged, and DOA parts.• Preparing and managing shipment documentation: PO, SO, DO, DN, DC, Invoices, and E-way Bills.• Executing strategic sourcing, vendor evaluation, rate negotiations, and contract finalization.• Driving vendor payment processes against PO, GRN, and GST-compliant invoices.• Implementing cycle counts (A/B/C) and quarterly wall-to-wall inventory audits with external auditors.• Monitoring KPIs, daily productivity, SLA/TAT compliance, and SOP adherence.• Preparing daily, weekly, fortnightly, and monthly MIS dashboards for management review.

Education

• Lalit Narayan Mithila University (LNMU), Darbhanga

  Bachelor of Commerce - BCom, Accounting

Skills

• Team Management
• Telecommunications
• Mis
• Vendor Management
• Service Delivery
• Resource Management
• Networking
• Business Development
• Key Account Management
• Management
• Bpo
• Microsoft Office
• Microsoft Excel
• Accounting
• Customer Service
• Data Analysis