Iain Thomson
BlackBerry
Waterloo, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@BlackBerry
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EDUCATION
2001 — 2002
Lambton College
ICTC National ITP (Information Technology Professional) Post Diploma Program
SKILLS
Itil V3 Foundations CertifiedOperations ManagementCrmItilLeadershipEmployee ManagementHigh Performance TeamsTechnical SupportBlackberryQuality AssuranceCustomer SatisfactionManagementEmployee EngagementWirelessCustomer Relationship Management (Crm)People-OrientedMission CriticalCustomer OrientedStrategic PartnershipsWireless TechnologiesProduct ManagementCustomer SupportBlackberry Enterprise ServerCustomer ServiceTeam LeadershipEnterprise SoftwareMobile DevicesBusiness Process ImprovementStrategyProcess Improvement
ABOUT IAIN THOMSON
An accomplished Senior Manager and Technical Facilitator with expertise in leading Tier 3…
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