Chris Carter

Interim Programme Manager @Vodafone

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2015 — Present

Interim Programme Manager @Vodafone

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GB

Transition & Transformation of all telecoms services for Aviva Ireland and Aviva Investors to Vodafone, such that Vodafone become Aviva’s single telecoms supplier, single point of contact from a service and commercial perspective and support Aviva’s business strategy, provide reduced cost of ownership, and consistent service levels- The scope of Services includes- Maintenance & Operation of Aviva’s Telephony services to all Aviva UK, Ireland and Aviva Investor sites- Data Networks (WAN, LAN – Fixed & Wireless, Network, WAN Acceleration)- Unified Communications (Managed Video, Managed Conferencing, Enterprise Voice)- Contact Centre Communications (Contact Centre, Voice Recording, Dialler, Workforce Management)- Secure Gateways and Firewalls

SKILLS

Project ManagementProject DeliveryService Delivery ManagementOutsourcingService DeliveryIT StrategyIT Service ManagementChange ManagementShared ServicesBusiness ContinuityMergers & AcquisitionsService Integration and ManagementSecurityBusiness ArchitectureService Delivery Management & SupportCustomer Relationship Management (Crm)VirtualisationInformation TechnologySupplier ManagementVendor ManagementProgram ManagementIT OperationsStakeholder ManagementBusiness Intelligence (Bi) and Data WarehousingBenchmarkingMobile CommunicationsCrmItilBusiness TransformationInformation SystemsBudgetary Management & ControlSdlcProject & Programme Lifecycles, Prince2Unified CommunicationsIT Strategy, Definition, Implementation & ExecutionIaasIT TransformationStrategic and Business PlanningMergersContract Negotiation

ABOUT CHRIS CARTER

An experienced and influential IT Director with a successful background in B2B…

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Chris Carter — Interim Programme Manager at Vodafone in London, GB | Unifers