Joshua Tucker
Director of Product at Liine
- Role
- Director of Product at Liine
- Location
- Clayton, NC, US
- LinkedIn followers
- 500 followers
About Joshua Tucker
Leader, mentor and passionate technologist with over 20 years experience with a focus on Product and Customer Success. Through strategic thinking, servant leadership and technical experience, I guide delivery teams by setting clear product strategy and cultivating meaningful relationships that result in products that delight customers, exceed market expectations, and generate clear business value. I have an eye for identifying inefficiencies and a steady hand for implementing processes and managing change. I specialize in working with engineering, data science and customer success teams to uncover product opportunities and drive business value. I believe in data-driven leadership and extreme ownership - empowering individuals to feel confident in making data-driven decisions. I manage with a bias toward action and with empathy for the individual.
Experience
Director of Product
May 2023 — Present · Raleigh, NC, US
Education
North Carolina State University
Computer Science
2000 — 2004
Skills
- Css
- Cloud Computing
- Databases
- Zendesk
- Information Technology
- Java
- Symfony
- Software Integrations
- Contactology
- Microsoft Sql Server
- Business Intelligence
- Mysql Dba
- Javascript
- Enterprise Software
- Sql Server
- Html
- Business Process
- Web Development
- Technical Support
- Customer Service Management
- Business Analysis
- Business Process Improvement
- Integration
- Sap
- Customer Service
- Mysql
- Account Management
- Customer Satisfaction
- Sharepoint
- Email Marketing
- Software as a Service (Saas)
- Marketing Automation
- Customer Service Evangelist
- Saas
- Php
- Commitment to Customer Service
- Sql
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