Daniel Stead
Credit and Collections Professional
- Role
- Credit and Collections Analyst at Heilind Electronics
- Location
- Andover, MA, US
- LinkedIn followers
- 500 followers
About Daniel Stead
Creative and technology-savvy professional who delivers innovative solutions to complex business needs. Proficient in Microsoft products and other technologies. Self-motivated employee who adapts easily to new situations and technologies and handles shifting priorities easily and effectively.
Experience
Credit and Collections Analyst
Oct 2024 — Present · Wilmington, MA, US
timely basis and within defined credit parametersMade 20-40 credit and collection calls daily to assigned customer accounts to resolve issues and collect funds. Maintains effective customer interface to achieve company collection goals. Records call notes on-line and follows up on all items on a timely basis. Respond to customer questions and resolve issues regarding payments. Work with branch personnel to address customer issues such as pricing problems, extended payment terms, order releases, credit line and account opening. Reconciles accounts by utilizing computer systems to research customer disputes.
Education
Mount Washington College
Bachelors of Science, Business Administration - Management
1997 — 2001
Mount Washington College
Associate of Science (A.S.), Small Business Administration/Management
1997 — 1999
Skills
- Order Processing
- Troubleshooting
- Project Management
- Computer Repair
- Microsoft Word
- Leadership
- Password Resets
- Data Entry
- Ghost Imaging
- Microsoft Excel
- Process Improvement
- Microsoft Access
- Microsoft Office
- Sales
- Microsoft Powerpoint
- Time Management
- Call Centers
- Management
- Team Building
- Lotus Notes
- Technical Support
- Non-Profits Organizations
- Access
- Ticketing Systems
- Merchandising
- Customer Service
- Business Process Improvement
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