Jeff Tisdall
Iam Strategy & Governance Advisor, Solution Provider & Operational Lead @Nordea
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WORK HISTORY
Iam Strategy & Governance Advisor, Solution Provider & Operational Lead @Nordea
The initiative below had a succession of Project Managers through its first year with high level visibility to the CIO and Board, becoming a high profile Cyber Security project. Mastermind of the initiative and the driving force that enabled the aggressive targets to be smashed in Q4 2024 and continue to 2025. Collaborated with an EY Partner to transform the project into a portfolio, whereby my role transferred to IAM Strategy & Governance as an Advisor. Transitioned to Solution Provider and Operational Lead for portfolio of projects related to mainframe access controls. Continued Nordea\'s strategic journey to DORA compliance (Digital Operational Resilience Act), and address an IT Risk Reduction Plan driven by Nordea\'s Executive Leadership Team.Project Team expanded to 30+ personnel in 5 countries. Supervised the delivery of a comprehensive induction programme with a steep learning curve for new starters, to get them up-and-running within 2 weeks, from project managers, to business and technical analysts. Delivered presentations to Business and Technology leaders, representatives and SMEs, to facilitate uptake by the business.Designed and implemented innovative modelling, analytics and visualisation of data from multiple sources to enrich understanding of mainframe access controls, and enable knowledge sharing. Developed comprehensive tracker and reporting dashboards with alignment to Executive reporting for the CIO and board. Key participant in a fast track of problem solving, incident, change and continual improvement initiatives across multiple areas of IAM and Cyber Security. Driving force behind elevating mainframe access controls, implementing request and approval, segregation of duties, access reviews, toxic combination policies and other IAM controls.Provided coaching, mentoring and knowledge transfer to the wider project team, encouraging continuous improvement. Led a QA team to ensure quality controlled deliverables throughout lifecycle.
EDUCATION
British Computer Society
ISEB Certificate, Foundation in Software Testing
Barking College of Technology
A' Level, Computer Science, Pure Mathematics, Applied Mathematics
SKILLS
ABOUT JEFF TISDALL
Seasoned IT professional with over 25 years freelance experience with large to global blue chip enterprises and niche IT consultancies with global reach. Delivery focused with a preference for challenging roles and a Can Do attitude.Extensive breadth and depth of knowledge and skills, specialising as a hands-on IT practitioner and consultant for large corporate multi-platform, multi-location IT programmes.Accomplished and successful project manager, people manager, technical manager, team player and independent practitioner/consultant in any IT environment.Experienced in full project life-cycles and project recovery, IT systems and applications architecture, identity governance and management, privileged access management, segregation of duties, IT service management, ITIL, IT security management, configuration management, process management and improvement, Quality Assurance, business and technical analysis, technical support, IT troubleshooting, testing at all levels, technical environment definition / build / support / implementation and project management.Providing consultancy to clients in Banking, Insurance, Financial and Government sectors, Manufacturing, Distribution, Retail and Services industries, with the flexibility to adapt to other sectors.Specialities: IT project recovery, delivering under pressure, innovative solutions with available resources, stakeholder management, motivating and encouraging teams and colleagues, coaching, skills & knowledge transfer, with continual service improvement.Practitioner of IT technical skills for cross platform enterprises & web enabled projects across Europe, with the ability to see the holistic picture. Considerable high-end mainframe experience, bridging legacy and cutting-edge computing.Adept at process engineering to improve the efficiency of IT programmes, projects and departments, streamlining IT services and processes, troubleshooting and automating IT activities: resulting in improved quality assurance and standards adherence - reducing timescales, risk, cost and human error; and creating added value.Successful in multi-cultural, multi-functional, multi-national, multi-disciplined IT organisations.
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