Iswariya Karthik

About Iswariya Karthik

Scrum Product Owner with 15 years of experience across BFSI, Healthcare RCM, and IT services, specializing in ERPplatforms, Agile product delivery, and stakeholder-driven outcomes. Proven expertise in defining product vision androadmaps, owning and prioritizing backlogs, and translating complex business requirements into scalable ERP solutions.Strong background in ERP integrations, governance, compliance, and data security, with a track record of driving useradoption, continuous improvement, and measurable business value.

Experience

1. Scrum Product Owner

   Access Healthcare

   Oct 2022 — Present · Chennai, IN

   I am a dedicated Scrum Product Owner with a passion for bridging the gap between complex business needs and high-performing technical teams. With a deep background in Healthcare RCM and BFSI, I specialize in transforming product visions into scalable ERP solutions that drive measurable ROI.My core expertise includes:*Product Strategy: Defining roadmaps for ERP-aligned healthcare platforms (Claims, Billing, Patient Statements).*Agile Leadership: Expertly managing backlogs, user stories, and acceptance criteria in distributed Scrum environments.*Operational Excellence: Optimizing incident processes (reduced SLA exceedances by 75%) and leading Root Cause Analysis (RCA).*Stakeholder Synergy: Acting as the primary voice of the business to ensure alignment between developers, QA, and leadership.I thrive in fast-paced environments where I can use data-driven decision-making to solve problems and foster a culture of transparency.

Education

• Kanchi Pallavan Engineering College

  Bachelor's degree