Mohammad Issam Alghourani
Data Center Engineer - Meta - @HCLTech
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WORK HISTORY
Data Center Engineer - Meta - @HCLTech
Kansas City, MO, US
Performed physical hardware replacements within fabric and backbone infrastructure, including optical transceivers, line cards, and Top-of-Rack (TOR) switches.• Conducted circuit diagnostics, hardware log analysis, and root cause identification for network and system issues.• Collaborated with vendors to process RMAs and coordinate hardware replacements.• Managed data center assets, tools, and ticketing systems to ensure accurate tracking and efficient workflow.• Provided remote link troubleshooting and supported the restoration of connectivity.• Built strong working relationships with partner teams to enhance operational coordination.• Mentored and guided Level 1 engineers to improve technical capability and efficiency.• Ensured compliance with data center safety standards as required.
EDUCATION
SyrianVirtualUniversity
Bachlor, BIT
SKILLS
ABOUT MOHAMMAD ISSAM ALGHOURANI
IT professional with more than 20 years of experience in IT Management implementation and…
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