Israel Trulin
Account Manager | Customer Success | Revenue, Retention & Expansion
- Role
- Franchise Business Consultant at Stratus Building Solutions
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Israel Trulin
I build and grow client relationships that drive both success and revenue. I own the full customer lifecycle. From closing, to onboarding, retention, upsells, and expansion, all while keeping the experience seamless and trusted. I work closely with executives, vendors, and internal teams to deliver real value and solve problems before they become issues.
Experience
Franchise Business Consultant
Nov 2024 — Present · US
Own post-sale client relationships, serving as primary point of contact to ensure service delivery, satisfaction, and long-term retention.Manage ongoing customer communications, issue resolution, and expectation-setting to reduce churn risk and strengthen partnerships.Partner cross-functionally to improve client onboarding, service workflows, and internal handoffs.Identify opportunities to expand existing accounts by aligning services to evolving client needs.
Skills
- Advertising
- Entrepreneurship
- Social Media
- Social Media Marketing
- Sales
- Customer Service
- Training
- New Business Development
- Management
- Team Building
- Marketing Strategy
- Social Networking
- Marketing
- Leadership
- Start-Ups
- Strategic Planning
- Business Development
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