Israel Angulo
Senior Case Manager @Noravian Law Firm
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WORK HISTORY
Senior Case Manager @Noravian Law Firm
Downey, CA, US
Closed multiple 6-fig pre-lits by running files E2E: intake, liab eval, tx mgmt, dmd prep, and direct carrier negs• Hit PLs on surg and non-surg claims using gen dmg narratives built around ADL loss, pain logs, and psych impact• Secured early settls by leveraging impact photos, early DX, and scene facts to pressure adjusters pre-lit• Traced BI/UM/UIM pols and escalated non-disclosure to confirm all applicable limits• Resolved cov disputes by submitting DL+exch+scene pics when carrier claimed NCI w/ insured• Reinstated denied UM/UIM via flawed waiver challenges backed by policy review• Reversed liab denials through structured rebuttals and escalation to mgmt/sups• Neutralized MIST defenses w/ MOI breakdown, PD ests, and DX data• Blocked Howell cuts by asserting made-whole rule and maximizing lien value• Filed DOI complaints to force action against delay tactics and bad-faith handling• Oversaw tx continuity across PCPs, orthos, chiros, pain mgmt, neuro, PT, imaging, and urgent care• Ordered/tracked R+B across all providers to support airtight dmds• Prepped clients/wits for stmts, EUOs, and liab interviews w/ aligned testimony• Drafted high-impact dmds with med timelines, billing, and non-econ value story• Secured full PD incl rental, LOUs, DV, even in disputed or adverse liab setups• Argued pro rata/made-whole to prioritize client recovery before subro resolution• Guided clients on small claims (PD) and used favorable judgments to flip carrier positions• Delegated admin tasks (records, calendars, follow-ups) to assistant for max file velocity• Reduced liens through hardship support, pro rata splits, and repeated provider contact• Encouraged pain/function journaling plus photo/video doc to strengthen gen dmg claims• Known for turning undervalued files into wins, spotting missed leverage, and driving results under pressure• Regularly trusted with high-resistance files due to consistency, grit, and outcome focus
SKILLS
ABOUT ISRAEL ANGULO
With 14 years of experience leading personal injury case management I have developed a comprehensive skill set that drives complex high-volume claims from intake through settlement with precision and strategic foresight. Trusted by partners to manage complex liability, disputed coverage, and value-building strategy on high-exposure cases.My track record includes consistently securing full policy limits even in challenging non-surgical and multi-loss claims overturning uninsured and underinsured motorist denials through expertly crafted legal challenges and resolving highly contested files that many consider unmanageable.I take full ownership of every stage in the case lifecycle. This includes detailed liability evaluations coordinating multidisciplinary medical treatments such as orthopedics neurology chiropractic care pain management physical therapy and diagnostic imaging and aggressively negotiating medical liens to maximize client recoveries. My demand packages combine thorough medical analysis with client-submitted pain journals photo and video documentation and persuasive narratives that capture the full scope of non-economic damages.I manage a caseload of over 150 active pre-litigation files annually and consistently close more than 75 claims independently within months. Balancing high volume with rigorous attention to detail and regulatory compliance is a core strength. I excel at dismantling carrier defenses by leveraging deep legal knowledge and tactical escalation techniques. This includes countering claim reductions filing Department of Insurance complaints to address bad faith and challenging flawed waiver executions to reinstate coverage.Fluent in both English and Spanish I prioritize clear empathetic communication to build trust and foster long-term client relationships. I specialize in turning stalled or undervalued claims into substantial recoveries by identifying hidden leverage points and applying sustained strategic pressure on adjusters and insurance carriers.Beyond my direct case management responsibilities I enhance firm efficiency by delegating administrative tasks to assistants allowing me to focus on high-impact negotiations and case strategy. My proficiency with advanced case management platforms such as Zoho SmartAdvocate and CasePeer enables optimized workflows timely deadlines and transparent client updates.My career is defined by a relentless commitment to maximizing client recovery delivering justice and continuously advancing firm success through innovation leadership and unparalleled dedication.
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