Ismenia Monchez
Director of Human Resources and Administration @Planned Parenthood Pasadena and San Gabriel Valley
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WORK HISTORY
Director of Human Resources and Administration @Planned Parenthood Pasadena and San Gabriel Valley
Altadena, CA, US
As the HR leader responsible for shaping and executing people strategy across 200+ employees and six locations, I partner directly with executive leadership to translate organizational priorities into people initiatives that drive measurable outcomes in retention, engagement, leadership capability, and culture.My work sits at the intersection of strategy and execution — translating organizational priorities into HR initiatives that drive measurable outcomes in retention, engagement, leadership capability, and culture. I serve as a trusted advisor to senior leaders on workforce planning, succession, organizational change, and complex employee relations, while overseeing all areas of HR operations including talent acquisition, benefits, compliance, performance management, and DEI.Key impact:→ Reduced staff turnover by 20% and achieved sustained leadership retention through data-informed engagement strategy and targeted coaching→ Drove consistent year-over-year improvement in employee engagement (Press Ganey) since 2021 — sustained growth achieved even amid significant external organizational pressure→ Delivered regulatory compliance audits with zero findings through proactive training protocols and HR governance systems→ Designed and launched an affiliate-wide professional development framework that improved employee satisfaction, internal promotions, and leadership pipeline depth→ Modernized HR systems through HRIS and SharePoint automation, increasing operational efficiency and consistency across sites→ Advanced equitable hiring practices through structured interview rubrics, bias awareness training, and inclusive onboarding design→ Facilitated a Director-level leadership cohort and developed toolkits and feedback frameworks that strengthened management capability organization-wideI bring an HRBP mindset to everything I do — building relationships, asking the harder questions, and designing people systems that hold up long after I\'ve left the room.
EDUCATION
UCLA Extension
Professional development HR courses, Human Resources Management and Services
UCLA
Bachelor of Arts (B.A.), English Language and Literature/Letters
University of Redlands
Master of Business Administration (M.B.A.)
University of Redlands
Master of Science - MS, Organizational Leadership
ABOUT ISMENIA MONCHEZ
People are my life\'s work — and have been for 15+ years.I\'m a strategic HR executive who has spent my career building people-first cultures across retail and healthcare, including 7 years at Sephora where I led HR, talent development, and national DEI initiatives from the store floor to the district level. Today, I lead HR strategy and operations at Planned Parenthood Pasadena & San Gabriel Valley — overseeing a 6-site, 200+ employee organization and partnering directly with C-suite leadership on workforce planning, organizational transformation, and equity-centered people strategy.I\'ve reduced turnover by 20%, increased leadership retention by 30%, and built systems that make those numbers sustainable — not just reportable.I\'m guided by four values: integrity, curiosity, empathy, and tenacity. They show up in how I coach leaders, how I design people programs, and how I show up in rooms where the stakes are high.Over the years, I\'ve become known for:→ Coaching leaders to lead with clarity, compassion, and confidence→ Building cultures of accountability and belonging that drive measurable results→ Designing strategic people initiatives that improve retention, engagement, and organizational health→ Partnering with executives on workforce strategy, succession planning, and change management that actually sticksBeyond the work, I\'m passionate about storytelling, representation, and creating spaces where others feel seen — especially first-generation professionals and women of color navigating leadership.My purpose is simple: to help people believe they belong in the room, and to build systems that prove it.
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