Joseph Ismail
Executive Support Specialist
- Role
- Executive Support Sr Analysts at CVS Health
- Location
- Cranston, RI, US
- LinkedIn followers
- 500 followers
About Joseph Ismail
Specialties: Since 2006 Technical support experience; Comp TIA A+…
Experience
Executive Support Sr Analysts
Jun 2022 — Present · Woonsocket, RI, US
Answer phone, MS Teams and email requests for break/fix and new service requests by Executives and Executive Assistance.provide highest level of responsiveness to ensure availability of hardware and software support for laptops, Desktops, Mobile Devices (iPhones - iPads) and training to Executives and Executive AssistanceAsset/Desktop Management - Inventory all systems, software and services using ITAM.Assisting onboarding & OffBoarding Executives and support them prior to their start date.Support Windows 7 - 10 - 11 and all Microsoft Office 2016 and O365 products.Experienced on managing MS 0365Experienced on managing Azore AD and MFAExperienced on managing MDM through Azore MDM system
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