Ismail Ibrahim
Sr Program Manager @CME Group
Signup · Get unlimited contacts
WORK HISTORY
Sr Program Manager @CME Group
Provide project leadership to ensure that strategic initiatives are completed on time, within budget and fully deliver on their value propositions.\\\\n• Managed and delivered several $5-$15M budgeted internal program(s) across multiple functional teams worldwide with teams of up to 20 employees.\\\\n• Access PMO capabilities and determine pathways to improve.\\\\n• Implement prioritization and resource management process with clear expectations and guidelines.\\\\n• Collaborated with cross functional worldwide teams to meet corporate objective in line with organizational vision and strategy.\\\\n• Conveyed program status to Executive Committee and departmental management for a full view of work in progress and status.\\\\n• Identify potential risks and opportunities within and across various initiatives.\\\\n• Designed and implemented the process flow for Implementation of customers at CME co-location data center.\\\\n• Developed internal procedural documentation for customer implementation.\\\\n• Created Project Management documentation for Scopes of Work with customer on custom installation requests.\\\\n• Served as primary liaison between the customer and engineering team to discuss and resolve technical issues.\\\\n• Supported pre and post sales meetings with customers to help them understand the business of co-location.\\\\n• Defined continual process improvement focused on customer support and ITSM processes.\\\\n• Interfaced with multiple groups internally to help define future strategies and sales opportunities.\\\\n• Implemented new service offerings for customers at the co-location and data center location.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Ryerson University
BCOMM
ABOUT ISMAIL IBRAHIM
A certified Project Management Professional (PMP) with over 17 years of experience.…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.