Ismail Nadaf
Network Engineer| Infrastructure services| Technical Support | CCNA | Basic programming
- Role
- Lead Operation Executive at Startek India
- Location
- Sangli, MH, IN
- LinkedIn followers
- 500 followers
About Ismail Nadaf
I am Ismail Nadaf from Sangli Maharashtra. I have done my B.Tech from Adarsh Institute…
Experience
Lead Operation Executive
Jul 2024 — Present · Pune, IN
Provided L1 network support for Vodafone infrastructure, including fault diagnosis and resolution. Managed incident, problem, and service requests using HPSM ITSM tool, ensuring SLA compliance. Delivered technical support for LAN cabling, fiber optics, and bandwidth solutions. Performed MUX routing, configuration, and troubleshooting for network connectivity. Coordinated with NOC, field engineers, and higher-tier support teams for escalations. Monitored and escalated critical issues to higher-level teams.
Education
Adarsh Institute of Technology and Research Centre Vita
BTech - Bachelor of Technology
2017 — 2021
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