Ismail Chorwadwala

WORK HISTORY

EDUCATION

SKILLS

ABOUT ISMAIL CHORWADWALA

IT Professional with 16+ years of overall experience under - Project Management (Transformational, Transitional, Site Implementations and IT Business Analyst)- Service Delivery Management (E2E Service Delivery Accountabilities for BAU Operations andProjects). Currently working with Cognizant Technology Solutions as Manager – IT Infra for Project, ITIL Deliveries and Management Governance. • Ex employee of Infosys, Capgemini and AstraZeneca - Key expertise in Project Manager for the Transformation Project, Project Manager for the Migration Projects, CSI and SIP Proposal and Implementations, Handling the E2E Service Delivery Management etc.• Close to 3 years of experience at Onsite client location Sweden (Stockholm) as a Delivery Management Lead accountable for end-to-end SDM. Worked with some very critical client sub areas under Global Operations IT for Europe’s leading Pharmaceutical Company AstraZeneca Sweden. • Business Solution Implementation across the different applications to Automate the business process. Delivering new business solutions as a part of critical projects.• Played a vital role in handled critical IT Service disruptions and managed CSI by providing technical solutions to restore business continuity of IT Manufacturing and Laboratory systems for a client AstraZeneca at Infosys Ltd. • Handled implementation, transition, Go Live and CSI of the most critical Manufacturing and Laboratory applications. Successfully executed the hyper care duration for transitioned application.• Performed technical implementation, bug fixes and enhancements on the critical production GxP applications. • Playing a vital role for Upgrade and Decommissioning project by liaising with business andvendor for the key requirements. Biopharmaceuticals and Life Science Domain experience• Holding good knowledge and work experience in pharmaceutical laboratory systems such as Global QCLIMS, Global Smart Lab, Global Empower, Global MODA and manufacturing execution systems such as PAS-X. • Great exposure in production site implementations. Key contributor for the critical project activities of Process Harmonization by conducting workshops to standardize the Global Business Processes.• BA/ PM with good experience of implementing Global IT applications by practicing LEAN and AGILE Methodologies for the variety of Laboratory and Manufacturing execution systems.• Worked as a PL/SQL Developer for a valuable US Insurance provider client AON at Infosys Ltd.• Well versed with pharmaceutical domain and US Insurance domain. • ITIL V3 Foundation Certified