Ismail B

Data Analyst @Cigna Healthcare

OH, US

Leveraged Python and SQL to analyze and interpret complex datasets led to the discovery of key insights that contributed to a 15% increase in customer retention.• Implemented a data-driven approach that optimized resource allocation reduced operational costs by 20% while maintaining or improving patient care standards.• Created and maintained dashboards and reports that visualize key healthcare metrics for stakeholders, facilitating data-driven decision-making and improving strategic planning processes resulting in a 20% improvement in decision making efficiency. • Developed interactive Tableau dashboards to visualize complex healthcare data, enabling stakeholders to grasp critical trends, such as patient demographics, treatment efficacy, and resource utilization, resulting in informed decision-making and a 15% increase in cost saving due to optimized resource allocation.