Ismael Monroy

About Ismael Monroy

Talented problem-solver who drives solutions and enhances operational effectiveness Analytical and performance-driven Customer Success Business Analyst with a strong theoretical and hands-on experience in research, data analysis, and Business Intelligence to support strategic and operating decisions based on data, improve efficiency, troubleshoot, arrive at solutions, and work closely with the management to establish priorities and successfully drive maximum value for the business. Talented business Intelligence and data analyst who can also work independently & meet deadlines in fast-paced environments while maintaining high-quality standards. An excellent communicator, bilingual in English and Spanish, achievement-driven, proactive, with acute attention to detail, ability to identify improvement opportunities, and a history of producing accurate results in a timely manner. Data Collection and Analysis BI Developer Process Optimization Techniques Quality Control & Assurance Critical Thinking and Problem Solving Coaching and Mentoring Experience Creative and Innovative Thinker Business Communications Client Service Excellence Performance Improvement

Experience

1. Sales Ops Data Analyst

   HPE Aruba Networking

   May 2023 — Present · Seattle, WA, US

Education

• Centro de Enseñanza Técnica Industrial

  Technologist, Plastics manufacturing

  2003 — 2008

• ITESO Universidad Jesuita de Guadalajara

  Bachelor of Science (BS), Electronics Engineering

  2008 — 2013

• ITESO Universidad Jesuita de Guadalajara

  Diplomatura, Gestión de proyectos

  2017 — 2017

Skills

• • Can Protocol Experience.
• Microcontroladores
• • Intermediate Knowledge Writing Functional Test Specification and in Circuit Te
• • Ability to Speak in Public
• Sistemas Embebidos
• Plc Programming
• Plc Allen Bradley
• C++
• IT Solutions
• • Experience Working in Cross-Sites Teams.
• • C Programming Language.
• • Basic Skills About Uvm & Uvma for Verification.
• Waveform Debug Skills (Modelsim)
• Rtl Design/Debug Within Unix Environment
• • Basic Knowledge with Labview Programming Language.
• • Oriented Object Hardware Description with Systemverilog for Uvm and Uvma.
• • Knowledge About at Commands.
• Unix Shell Programming
• • Motor Controlling with Freescale Hardware.
• Electrónica
• • Hard Skills with Linux & Unix Via Shell Commands.
• • Hard Skills with Matlab Script Tests.
• • Pcb Design & Layout.
• Plc Ladder Logic