Ismael Feliz
Business Analytics Professional | Requirements Gathering | Process Improvement | Turning Business Needs into Data-Driven Solutions
- Role
- Warehouse Associate at Amazon
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Ismael Feliz
Ismael FelizEmail: i••••••••@gmail.com | Phone: 97••••••70 | LinkedIn: linkedin.com/in/ismael-feliz | Clinton, MAPROFESSIONAL SUMMARYBusiness Analytics Professional with experience analyzing client needs, documenting requirements, and supporting data-informed decision-making in healthcare staffing and service environments. Skilled at translating business problems into actionable solutions through stakeholder collaboration, performance tracking, and operational analysis. Strong foundation in business analysis principles, process evaluation, and reporting to improve service delivery and organizational outcomes.CORE SKILLSBusiness Requirements GatheringData Analysis SupportProcess ImprovementStakeholder CommunicationWorkflow AnalysisDocumentation & ReportingPerformance Metrics TrackingProblem SolvingClient Needs AssessmentOperational SupportMicrosoft ExcelCRM SystemsCross-Functional CollaborationPROFESSIONAL EXPERIENCEBarton Associates – Account Executive | Worcester, MA | 2022–2023Analyzed staffing demands and operational gaps for healthcare facilities through structured needs assessmentsDocumented client business requirements and translated them into detailed job specifications for recruiting teamsTracked placement progress and client feedback to support performance monitoring and service improvementsManaged data related to 20 client accounts, ensuring accurate documentation and workflow coordinationCollaborated with cross-functional teams to improve fulfillment timelines and operational efficiencyGenerated $150K in revenue by aligning workforce solutions with client operational requirementsVenture Solar – Field Sales Representative | Hudson, MA | 2021Collected and analyzed customer information to recommend appropriate solar solutionsExplained technical and financial data to help customers make informed decisionsMaintained accurate documentation to support installation planning and service coordinationMosquito Ranger – Technician | Hudson, MA | 2021–2022Performed field operations while adhering to safety and compliance standardsInspected equipment and identified issues affecting service efficiencyRecorded service data to ensure accurate reporting and operational trackingEDUCATIONB.S. Management, Minor in Finance – Suffolk University, Boston, MACERTIFICATIONAcademic Certificate in Business Analysis
Experience
Warehouse Associate
Jul 2025 — Present
Education
Suffolk University
B.S., Business Administration and Management, General
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