Bryan Islas

Manager of Patient Experience @ CommonSpirit Health | Customer Experience | MPPA

Role
Manager of Patient Experience at Dignity Health
Location
Los Angeles, CA, US
LinkedIn followers
500 followers

About Bryan Islas

As a Patient Relations Specialist at Dignity Health, I apply my interpersonal skills and customer experience knowledge to enhance the quality of care and service for patients and their families. I work with a team of compassionate and dedicated professionals who share the mission of delivering Humankindness and healing to our community. With over four years of experience in the healthcare industry, I have developed a strong understanding of the laboratory operations and the patient relations processes. I am also pursuing a Master of Public Administration degree at California Lutheran University, with a focus on Non-Profit/Public/Organizational Management, to further my skills and knowledge in the field of public service and health administration. My goal is to leverage my education and experience to contribute to the improvement of the health outcomes and the patient satisfaction in our organization.

Experience

  1. Manager of Patient Experience

    Dignity Health

    Mar 2025 — Present · Los Angeles County, CA, US

Education

  • The University of Arizona Global Campus

    Master of Business Administration - MBA

  • California Lutheran University

    Master of Public Administration - MPPA

    2021 — 2023

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Bryan Islas — Manager of Patient Experience at Dignity Health in Los Angeles, CA, US | Unifers