Islam Alizada

Senior Contract Manager @Serco

Darmstadt, DE

Leading teams of (>60 members) satellite & ground operations, flight dynamics, collision avoidance, data systems engineers, spacecraft controllers for Copernicus missions (Sentinel 1, Sentinel 2, Sentinel 5P); managing complex Earth Observation mission operations • Technical, contractual and commercial management for the contract(s) as the Serco\'s representative, ensuring quality of service as well as P&L ownership, contractual business planning and in-contract growth.• Monitor Key Operational Performance indicators, other relevant metrics and analyse the results by providing the continuous improvements to be implemented• Develop and maintain a network of relationships with the customer/s, potential customers, partners and stakeholders in order to anticipate and meet customers and stakeholders existing and future needs• Lead, develop and inspire direct reports and cultivate strong, competent and highly engaged teams.• Ownership on all aspects of service provision & management of contingencies and emergencies• People management, including training/travel planning & management, performance monitoring, periodic assessment and appraisals.• Quality assurance, environment, health and safety on all contract(s).• Leading customer service excellence and a continuous improvement culture.• Interlock with Serco opportunities throughout Europe.• Account management, business development activities towards to the key Space customers - ESA, EUMETSAT and DLR• Main contributor in defining Serco Germany Space strategy

Azerbaijan State Oil and Industry University • ASOIU

Bachelor's degree, Automation Engineer

Saïd Business School, University of Oxford

Serco Oxford Management Programme

The University of Manchester

Master of Science (MSc), Aerospace, Aeronautical and Astronautical/Space Engineering