Isidra Hernandez

About Isidra Hernandez

As a Human Resources Manager at Servatron, a Volex company, I have over 10 years of experience in human resources and safety supervision, working with notable companies such as Keystone Automotive Operations, Nordstrom, and Robert Half.My core competencies include strategic management, hands-on training, performance management, talent management, and leadership management. I partner with leadership to establish an awesome culture and employee experience, resulting in strong relationships, coaching, mentoring, and building the bench for growth and leadership opportunities. I enjoy continuously learning and building my skills, and I am always ready to tackle any challenge.

Experience

1. Human Resources Manager

   Volex

   Apr 2022 — Present · Spokane Valley, WA, US

   I lead and support core HR operations in a fast-paced manufacturing environment, partnering with cross-functional teams to drive employee engagement, compliance, and operational excellence. My role blends strategic support with hands-on execution, ensuring fairness, consistency, and responsiveness across all HR functions.Key Responsibilities & Achievements:Policy Ownership & Enforcement•Manage and enforce key policies including attendance, corrective action, and PTO.•Lead daily call-off tracking and ensure timely delivery of verbal/written warnings.•Promote fair and consistent policy application across shifts and departments.Employee Relations & Floor Engagement•Maintain strong HR visibility through regular floor walks and employee check-ins.•Serve as a trusted point of contact for employee concerns, conflict resolution, and morale-building.•Coach supervisors on effective documentation, feedback, and performance conversations.Training & Leadership Development•Developed and co-led a Leadership Bootcamp focused on influence, accountability, and emotional intelligence.•Collaborate with department leads to identify and close training gaps.Benefits, Leaves, & Compliance•Administer FMLA, personal leaves, and accommodations while ensuring ADA and HIPAA compliance.•Oversee workplace safety processes and ensure alignment with OSHA requirements.HR Operations & Project Work•Audit and maintain accurate personnel records, I-9s, and policy acknowledgments.•Create and update bulletin boards, HR communications, and onboarding materials.•Deliver end-of-week reports summarizing attendance trends, corrective actions, and engagement insights. Culture & Engagement•Launch stay interviews and informal pulse checks to improve retention and communication.•Support a respectful, inclusive culture grounded in transparency and accountability.

Education

• Eastern Washington University

  Bachelor of Arts (BA) , Business Admin. & Communications Minor in Human Resources

  2005 — 2007

• Big Bend Community College

  Associate's degree, General Studies

  2003 — 2005