Ishwardas Kumbhare
Head Customer Success | Digital Transformation | AI ML | High Impact Professional | GenAI Bots| SaaS sales | CCaaS | CPaaS | BFSI Sales | B2B | Ex Oracle | Flexcube | BFSI |
- Role
- Head of Customer Success at Skit.ai
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ishwardas Kumbhare
With a robust background in customer success and account management, my role at Exotel focuses on Sales exotel productsfostering strong relationships and ensuring the highest satisfaction for key accounts in the BFSI sector. My responsibilities encompass not just sales targets but also complex client communications and conflict resolution, backed by a rich understanding of Oracle Flexcube.At the heart of my approach is a commitment to seamless project collaboration, where our team\'s efforts have resulted in strong client retention and timely revenue streams. By strategically aligning client expectations with team capabilities, we\'ve effectively fine-tuned pre-sales solutions and reinforced Exotel\'s position in the rapidly evolving digital landscape.
Experience
Head of Customer Success
May 2025 — Present
Education
Shreeram Polytechnic
Engineering Deploma, Industrial Electronics Technology/Technician
2000 — 2003
DYPIET
Bachelor of Engineering (B.E.), Information Technology
2003 — 2007
ITM Group of Institutions
Master of Business Administration (M.B.A.), Marketing
2009 — 2011
Skills
- Business Intelligence
- Toad
- Banking ,
- Information Technology
- Requirements Analysis
- Pl/Sql
- Weblogic
- Requir
- Reporting & Analysis
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