Ishwar

Escalation Desk Support @ Teleperformance | Customer Escalation Management

Role
Escalation Desk Support at TP
Location
Jaipur, RJ, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ishwar

Teleperformance enables me to provide end-to-end customer solutions as Escalation Desk Support, focusing on managing customer escalations via chat and email while accurately handling customer data. These responsibilities emphasize my ability to resolve issues efficiently and ensure customer satisfaction. Holding a Bachelor\'s of Computer Applications (BCA) in Computer Science from the University of Rajasthan, I bring expertise in customer escalation management, chatbot responses, and email client operations. My prior tenure at Transcom India strengthened my foundation in customer handling and resolution.

Experience

  1. Escalation Desk Support

    TP

    Apr 2024 — Present · Jaipur, IN

    Hello Everyone.I started my new carrier with TelePerformance in TP there i providing end to end solutions to the customer through Chat and Email and also manage customer data

Education

  • University of Rajasthan

    Bachelor's of computer applications - BCA

    2017 — 2021

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Ishwar — Escalation Desk Support at TP in Jaipur, RJ, IN | Unifers