Ish Veli
Change Manager @NFU Mutual
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WORK HISTORY
Change Manager @NFU Mutual
GB
Starting in March, I took the role of Change Manager for Customer Data Mastery, part of one of the organisations largest Transformational Change Programmes, covering all of the people change needs relating to data initiatives. I am also the initiator and facilitator of a cross programme working group, driving collaboration and aligning ways of working across the two largest change programmes.Prior to this, I was the Transformational Change Management workstream lead for a programme called \'Excellence in Change\' which was about improving how change is managed and delivered across the organisation as part of an Enterprise Change Target Operating Model. Behaviours and culture was a key focus alongside working with agility, enhancement of processes, continuous improvement of BAU activity and technology change.I was been part of the programme from inception. Part of the management team, I played a key role in team development and culture, programme, workstream and business wide stakeholder engagement and facilitating many cross team collaboration.
EDUCATION
Arts University Bournemouth
National Diploma and Higher National Diploma, Film and TV Production and Fine Art Photography
SKILLS
ABOUT ISH VELI
How I work:I thrive working with like-minded people who are not afraid to express themselves and share nuggets of gold that can drive an idea or thought into a fantastic opportunity to drive change positively. I am an authentic and strategic transformational business change and internal communications professional who puts people in the heart of any change ensuring alignment of all activities to business goals. My vision is to strive for ECM (Enterprise Change Management) where everyone in the organisation understands the role they play in change; it’s not just the responsibility of change managers. This means my stakeholders are at the top of my priorities, investing time into building true relationships where we work together as partners in the delivery of change. My expertise includes:Leadership on complex programmes covering all types of people changes such as technology development and adoption, organisational change, culture, process and regulatory in both waterfall and agile projects.Adaptability to the needs of the organisation; no two employers are the same so ways of working, change management methodologies and activities will always be tailored to achieving the outcomes desired.End to end management of change including change strategy, vision for change, change impact assessments & analysis, change action plans, building success criteria/measurement, benefits realisation, business readiness, communication, engagement and training plans, resistance management and coaching.My Internal communication and engagement specialism has involved setting up brand new teams, training, being a trusted advisor to senior leaders, developing complex corporate plans, managing air traffic control and managing agency work.Agile Role switching; I can jump in as an agile Business Analyst or Scrum Master/Agile Delivery Lead if needed as I have been part of many multi-disciplined teams. I have a 20 year career that has included project management, product development and managing third parties and suppliers.
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