Ishu Kapoor
Technical Operations Manager @Sponsor Energy Inc
Signup · Get unlimited contacts
WORK HISTORY
Technical Operations Manager @Sponsor Energy Inc
Calgary, AB, CA
Lead and manage technical support operations, ensuring high levels of customer satisfaction and service excellence- Oversee the development and ongoing maintenance of websites, focusing on performance optimization and user experience enhancements- Analyze business data to derive insights and inform strategic decisions, contributing to continuous organizational growth- Collaborate with cross-functional teams to identify areas for improvement and implement process optimizations- Drive initiatives to enhance technical infrastructure, leveraging expertise in tools such as Salesforce, Zendesk, and others- Actively engage in strategic planning and decision-making processes, delivering results through leadership and a customer-centric approach.
EDUCATION
Indira Gandhi National Open University
Bachelor of Computer Applications, Computers
Manav Bharti University
Master of Computer Applications - MCA, Computer Programming, Specific Applications
Central Board of Secondary Education
10th, Science
National Institute of Information Technology
GNIM, Networking and Infrastructure Management
Central Board of Secondary Education
12th, Science
SKILLS
ABOUT ISHU KAPOOR
IT Support
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.