Ishrat Cheema
Business Analyst @CyberCX
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WORK HISTORY
Business Analyst @CyberCX
Melbourne, AU
Working with agile cross-functional delivery teams to implement Salesforce, FinancialForce ERP, CRM platforms. Ensuring all these teams are confident in their ability to deliver the scope of the work for each sprint.Getting requirements, dealing with stakeholders to create BRD documents and succesfully implementing in such a large scale organisation.Creating, maintaining and improving clear and easy to understand documentation along with conducting workshops for these platforms.Establishing relationships with a broad technical and non-technical stakeholder group and noting their requirements in a concise and consistent manner with efficient results.Communicating risk, issues, breaches and mitigations.Building my skills and enhancing knowledge in an ever changing, innovative and recognised global environment.
EDUCATION
RMIT University
Masters, Engineering/Industrial Management
UPES
Bachelor of Technology - BTech, Mechatronics, Robotics, and Automation Engineering
ABOUT ISHRAT CHEEMA
A proficient Business Analyst & Project Manager with experience in Business Analysis holding a vast background in implementation, migration and business operation analysis.I have an interest for technology, innovation and managing them together to bring out the best results by challenging the ongoing ways and I believe we can increase the productivity of any business by it\'s proper planning and execution. I believe the strongest feature for a successful business analyst is how he manages his stakeholders which is something I excel at. I have successfully completed implementations of Certinia ERP (Formerly Financial Force), ServiceNow, Salesforce CRM, CPQ spaces and gaining experience working on these platforms. Certified Administrator for all these platforms along with advanced level Atlassian certs (JIRA, Confluence)I have a different perspective to Business Analysis, I do not like to only talk to the business and gather requirements without understanding what I am building technically. I am very hands-on with all the platforms I\'ve worked on and have the certifications to back me up. Be it client facing or backend I love to interact with peers, gaining knowledge, sharing insights and moreover making new connections as we go.
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