Ishita Chaudhuri

Experience

1. Catalog Lead

   Amazon

   Oct 2022 — Present · Bengaluru, IN

   Operations Analyst | Data-Driven Process Improvement | Cross-Functional CollaborationAs an Operations Analyst, I specialize in optimizing catalog management and vendor operations to enhance customer experience and operational efficiency. My expertise includes:1. Catalog & Process Optimization: Collaborating with vendors and internal teams to create and maintain accurate product catalogs, identifying and rectifying errors, and suggesting improvements to Standard Operating Procedures (SOPs).2. Data Analysis & Reporting: Analyzing large datasets to pinpoint specific issues, preparing detailed reports, and presenting findings to stakeholders on a weekly basis.3. Quality Assurance & Auditing: Conducting audits to assess team performance, ensuring adherence to predefined guidelines, and providing actionable insights to enhance process consistency.4. Training & Mentorship: On boarding and mentoring new team members, empowering them to master processes and contribute to team success.5. Process Automation & Improvement: Identifying process gaps and collaborating with automation teams to implement solutions that reduce manual effort and improve operational efficiency.

Education

• Visvesvaraya Technological University

  Bachelor of Engineering - BE

  2015 — 2019