Ishita Agrawal
Business Technology Solutions Associate @ZS
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WORK HISTORY
Business Technology Solutions Associate @ZS
Pune, IN
Worked on patient journey analytics across multiple projects for a leading pharmaceutical client, providing insights on enrollments, dispenses, drop-offs, call data, adherence, persistence, HCP segmentation, and affiliation hierarchies.• Took full ownership of Tableau dashboards, building and enhancing reports with map views, LODs, and custom SQL, and supported the migration to Power Bl for better visualization and efficiency.• Developed and optimized SOL pipelines using CTEs and window functions, and leveraged Excel for day-to-day analyses, including data cleaning, pirot tables, formulas, and trend tracking.• Led end-to-end UATs for new deliverables while ensuring the accuracy and stability of existing dashboards and reports.• Managed operational activities, such as data refreshes, updating deliverables, and preparing client check-in decks, while mentoring junior analysts to maintain high-quality work.• Acted as the main client liaison, translating business requirements into actionable analyses and collaborating with cross-functional teams to ensure smooth project delivery.
EDUCATION
DAV PUBLIC SCHOOL SRESHTHA VIHAR DELHI-110092
Senior Secondary Education, Science (Non-Medical)
Bal Bharati Public School
Secondary Education
Bharati Vidyapeeth's College of Engineering
Bachelor's degree, Electronics and Communication Engineering
ABOUT ISHITA AGRAWAL
Being a creative, hardworking and ambitious person who is always eager to learn new skills, I look towards making the most out of every opportunity. I believe in finding out of the box ideas with an innovative mind set.
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