Ishfaq Shah

Assistant Vice President @Federal Bank

Mumbai, MH, IN
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WORK HISTORY

Jul 2025 — Present

Assistant Vice President @Federal Bank

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EDUCATION

N/A

XLRI Jamshedpur

PGCBA - Business Analytics, Data Science, ML / AI

N/A

Indian Institute of Management, Calcutta

Senior Management Programme - Business Analytics

2008 — 2011

IUST Awantipora, Kashmir

BBA, General

2011 — 2013

Lovely Professional University

MBA (Honors), Dual Degree with Marketing & Finance

ABOUT ISHFAQ SHAH

Specialised Analytics Professional delivering cross-functional expertise with strong analytical skills and management background. Ensuring seamless integration of strategic goals with advanced analytics/ML, focused on quality customer acquisition, enhanced wallet share of customers with deeper/wider relationships, hyper-personalization of services and quality customer retention, aimed at richer customer delight, satisfaction and experience.Base of vivid branch banking experience (especially Retail & NRI Banking).Delivered several Consulting/Market Research projects with eminent corporates. Certified Associate in Banking (CAIIB/JAIIB), PGCBA, MBA (Honors)- Roll of Honor Holder Areas of Expertise- Customer Data Science - Credit Cards- Risk Strategy- Algorithmic Underwriting- Predictive and Cognitive Analytics, ML- Customer Engagement Strategy - Data Strategy - Customer Segmentation - Campaign Analytics - Product Analytics- Cross Functional Team Management

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Ishfaq Shah — Assistant Vice President at Federal Bank in Mumbai, MH, IN | Unifers